How does Safer+ work?

A complete guide to using the platform, for travellers and hosts

Home How it works
For travellers

Your trip in 4 steps

1

Get the app and sign up

Download the app for free from the App Store or Google Play and create your account in a few simple steps.

2

Find your destination

Browse destinations and use smart filters to find the perfect place by location, price and rating.

3

Book and pay securely

Pick your dates and complete booking and payment in one tap. Pay securely with a range of payment methods.

4

Enjoy and review

Head to your destination and enjoy your trip. Afterwards, share a review to help other travellers.

For hosts

Become a host in 5 steps

1

Sign up as a host

Create your host account in a few simple steps and attach an ID for verification.

2

Add your listing

Add your listing details: name, description, photos, amenities and prices.

3

Verify your identity

Upload the required documents. We review applications within 24 hours.

4

Set availability

Manage your availability calendar and set nightly rates and special offers.

5

Start earning

Receive bookings and get paid out within 24–48 hours.

FAQ

Did not find your answer? Contact us

Yes, registration is completely free for travellers and hosts. There are no subscription fees; hosts pay only a small commission on each successful booking.

We offer several payment methods: credit card (Visa/Mastercard), mada and Apple Pay. All transactions are encrypted and protected.

You can cancel free of charge up to 48 hours before your stay. Refunds are issued within 3–5 business days.

Yes, every host goes through a strict verification process covering identity and property ownership before their account is activated.

Yes, once your booking is confirmed you can message the host through the in-app chat.

The Safer+ commission is only 10% of each booking — among the lowest in the market.